Shipping & Returns

Shipping
Our couriers are NZ Post. Orders are dispatched daily (except weekends & public holidays), with a 2pm cutoff.
What if a product is faulty?
Please return the fault item for testing. At our discretion, and depending on warranty terms, the faulty item will either be replaced or a refund processed. All returns must include full order details in order to be processed
What is your policy regarding refunds?
Faulty items: return for assessment, if faulty your item will be repaired (minor fault) or replaced.
Change your mind?: Refunds may be approved on a case by case basis within 30 days but may attract a restocking fee.
All returns must include full order details in order to be processed